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Xikar

DiamondogDiamondog Everyone, Registered Users Posts: 4,169
in Ratings & Reviews
Very impressed with Xikar right now....I have been having issues with a new dig hygro I bought and I just spoke with them, she's telling me the model I have is older and should be replaced with a new one and is sending me one out without asking anything of me, no receipt no nothing...WOW...
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  • xmacroxmacro Everyone, Registered Users Posts: 3,402
    oh yeah - great CS :) I bought a Xikar Crossover and the damn thing never lit - I sent it in, and a week later got a new one that works perfectly, no questions asked, no runaround - they just sent a new one out
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  • smokeater187smokeater187 Everyone, Registered Users Posts: 232
    well i have yet to have a problem with them..i have bought two lighters from them and just received a cutter from my SS...from all of the feedback that I can see from everyone on the forum and what i can see from my experiences i dont think that i will buy from any other company..XIKAR=GREATNESS!!!!
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  • kuzi16kuzi16 Everyone, Registered Users Posts: 14,471
    Diamondog:
    Very impressed with Xikar right now....I have been having issues with a new dig hygro I bought and I just spoke with them, she's telling me the model I have is older and should be replaced with a new one and is sending me one out without asking anything of me, no receipt no nothing...WOW...



    I ♥ Xikar


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  • PuroFreakPuroFreak Everyone, Registered Users Posts: 4,132
    kuzi16:
    Diamondog:
    Very impressed with Xikar right now....I have been having issues with a new dig hygro I bought and I just spoke with them, she's telling me the model I have is older and should be replaced with a new one and is sending me one out without asking anything of me, no receipt no nothing...WOW...



    I ♥ Xikar


    +1!!!!!!!!!!!!!
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  • DiamondogDiamondog Everyone, Registered Users Posts: 4,169
    I wasn't impressed at all with the lighter I got from them but the girl is also sending me an RMA for that...I have a Colibri now that is great so this one will be a spare...
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  • JCizzleJCizzle Everyone, Registered Users Posts: 1,910
    Looks like I made the right choice with my cutter then! Next purchase will be scissors!
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  • xmacroxmacro Everyone, Registered Users Posts: 3,402
    JCizzle:
    Looks like I made the right choice with my cutter then! Next purchase will be scissors!
    +1 That's my plan
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  • docbp87docbp87 Everyone, Registered Users Posts: 3,521
    +1 from me as well.

    I'm not a huge fan of the teardrop cutter design, but use them at the B&M on occasion. I did however just get a XiKar EX lighter recently (the windproof soft flame) and not only is it a fantastic piece of equipment, but knowing how easy XiKar is to deal with should anything ever malfunction with it is reassuring. That kind of service is the same thing that made me buy a Palio (my preferred style of cutter), and also what makes me purchase through CCom as often as I can.
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