B&M Horror Stories

Jetmech_63

Redtailhawkoz

Nice ............... That Same *** was at the Redhawk Casino here near Folsom................ TONIGHT. 175 a ticket, dinner 3 congacs and a choice of 10 CAO cigars... It wasnt clear if that was 10 cigars or choice of 1 out of 10, and you got to run elbos with the Dickhead Himself.... no class at all.

jsnake

You got it right about Tim - He runs the company administratively. The man behind all the cigars, promos, swag is Jon Huber. He has passion and is a great guy. I have nothing bad to say about Tim, I have never met him. My local CAO rep is one heck of a great guy. I have been to 1 B&M where the entire staff is holier than thou and even after new ownership it is the same. I don't go there and I will not try to put cigars in there because I don't want our customers treated like crap.

alienmisprint

The B&M I go to is actually pretty good. When they have events, everyone is welcome, they bend over backwards to make sure everyone has a good time. The only thing I dislike about the store is that the employees tend to talk down any cigars they don't carry. I can live with that though.

alienmisprint

Jetmech_63:

....i ws so righteously pi$$ed i snuffed out my cigar and went home.....and fired up a Decade.

That is the correct answer. Although it was a shame to waste an America, that's probably my favorite CAO.

Dark Roast

Sounds like your dealing with a "Good Ol Boy" cllick! F'm. Spend your hard earned money at Ccom and enjoy all the nuts that we are. If no other B&M exist around you then buy from them occasionaly only after you beat them up a little on their prices! Knowledge is POWER!

Krieg

I'm sorry to hear about your poor experience Jet. We have a guy at our local cigar bar here in Cartersville, he doesn't have much of a personality and he also kinda seems stuck up sometimes. When I go in there, it really depends on who is working if I decide to buy a cigar and stay for a few beers or just leave. Not to mention that @sshole probably stole $20 from me...but I can't prove it.

Krieg

jsnake:

You got it right about Tim - He runs the company administratively. The man behind all the cigars, promos, swag is Jon Huber. He has passion and is a great guy. I have nothing bad to say about Tim, I have never met him. My local CAO rep is one heck of a great guy. I have been to 1 B&M where the entire staff is holier than thou and even after new ownership it is the same. I don't go there and I will not try to put cigars in there because I don't want our customers treated like crap.

Good idea Jake...you would think by this day and age people would get the simple fact that Ccom understands so well. Great customer service = Customer Loyalty. They only end up hurting themselves by acting the way they do.

KCW

ljl

cholmes8310

Dustin1981

ug dan

The only place in my town that sells cigars with any selection is in the smokeshop at the colony. No snobbery there at all. NDN.

KCW

cholmes8310

KCW

phobicsquirrel

That sucks. My shop pissed me off when they started to charge 5 bucks to use their fracking lounge!!! Or 50 bucks a month to get in there anytime and 5% off! Though getting stuff online will be cheaper anyway, well most of the time. I haven't been back since. Nice people though.

cholmes8310

Jetmech_63

I got some more beef.....not with any particular b&m in general but some of the winners that go there. Like those people that pick up almost every cigar, smell the whole thing against their nose, finger f*ck the wrapper every which way only to put it back down....WTF...i dont know why that annoys me so much. If i pick up a stick 99% of the time i buy it. Then the people who go down on their cigar before lighting it...does this accomplish anything....then they top it off by using the community cutter...Etiquette anyone? Ugh...

KCW

Adcurium

You would be better off driving to Providence. Although I just purchase from CCom and find a nice bench by the water. I usually prefer the company of seagulls.

gdsim1

jsnake

Matt Marvel

I'm lucky that I don't have any real horror stories. I've been to two actual cigar B&M's and they're botch top-notch establishments. The local place I buy cigars from once in a blue moon is really just a tobacco shop. The guy who owns is a really nice guy, but he doesn't know anything about cigars, he just sells them. There's another guy there, who claims to know, but he doesn't, and he's a real douche. I remember my mom bought some sticks for me a few years ago for Christmas, before I really got into cigars. The guy told her she could store them in the fridge. A few of you may remember me mentioning this the first time I came here seeking advice. The general response was that guy is an idiot, lol.

gdsim1

doromath

zoom6zoom

Adcurium:

I usually prefer the company of seagulls.

Yeah, at least when they crap on ya they don't mean anything by it.

minibeezy

brotheradam

PM to you minibeezy.

minibeezy

...and to you.

phobicsquirrel

Hey Vinny, I have to say, I have talked to a few guys who feel just like you do about mr. O. For some reason when I see videos of him at shows he seems sort of detached. Now when I watched a great video of mr. Rubin of alec bradley cigars that guy is so into his cigars. He goes on and on and on. I'd love to smoke with him and Bs.