CoTM Club

interpim

Russ55

jpclotfelter

laker1963

Russ55

laker1963

WOW ! That seems umusual. I would be talking to someone at C.COM about that. Bet they make it right.

GadwinDuil

Alex Svenson

Apologize for any incovience. The item appearing in the catalogs price is a misprint. If you look online you will see the correct price. I actually got myself in a fair amount of trouble with the supplier for printing the wrong price as they have one of the strictest pricing policies in e industry. That said, we of course have to honor the printed price for customers who call in and request it. I don't want anyone to feel cheated from the club so if you are not satisfied, please call our 800 number so we can make it right. Thanks.

sol1821

could the difference of $25 be that you got $100 when you add up the recommended retail price of the sticks but you added up the price that ccom sell them for which is less than the rrp?

laker1963

interpim

I realized that the $100 value on the sticks is in fact the MSRP... that just goes to show you how much ccom discounts their gars.

Russ55

timb

Guys, we want to make sure if you have any questions or concerns about this or any issue, you know where to get answers.

 

Email service @ cigar.com anytime you need assistance.  There's a team here every day ('cept most Sundays) ready to help and make your experience with Cigar.com the best it can be.

Joeyjoe21_8

thats why we love CCOM tim....awesome company which I know myself have at least told 12 people about! keep the deals coming and the customer service outstanding

timb

Thanks for the kind words.  Alex is insisting that if you are a COMC member, contact us ASAP.  We need to share something with you regarding your account.

 

service @ cigar.com

 

 

laker1963

timb:

Thanks for the kind words.  Alex is insisting that if you are a COMC member, contact us ASAP.  We need to share something with you regarding your account.

 

service @ cigar.com

 

 

Done.