Never EVER order from CigarExtras.com...

rusirius

Rob1110

xander

Wow, that's seriously messed up. While I'm sorry to hear that you had this kind of difficulty with them, I am glad you posted about it here as I was considering ordering a new humidor from them next week. Looks like I'll have to rethink that plan now.

kuzi16

rusirius

Lasabar

Oooh! Nice humi!

rwheelwright

Sorry bro. I had a similar issue years ago with a tech company. I ordered a motherboard from them. Got the board and it was bad. I was told to send it back and they would get it repaired (no replacement, which is interesting). After 2 months went buy, I called them and spoke to someone who said he was a manager. I spoke to a tech and he asked me what the problem was. About another month later got a the board back except it was the wrong board. It was for a socket processor instead of a Slot A. I called again and this guy told me that I returned the wrong board and I must have 100s of boards in my warehouse. I told him I was a home user and that all the boards I have are for intel and this one was for an AMD chip. He then said again "See you have to many boards in your warehouse". I said to him, how can I return a socket board if I don;t have a socket processor? I had a slot A processor. I was like dude, let me talk to your supervisor. "I am the supervisor". Then let me talk to the manager. "I am the manager". Then let me talk to the freakin president of the company. "I am the president". I said, then send me a socket processor for free and I'll keep this board. "I can't do that sir". You are the freakin president of the company, you can do anything you want. "No, I can't do that sir". Well, then I am going to contact the BBB and my lawyer. "You do what you must sir". And he hung up. I was sooooooooooo mad. However, about a week later, I got the correct board back after I sent the wrong board back. Interesting!!!

sane

First off I would contact your Attorney Generals Office or the Attorney Generals Office in the state that the web site is in. Next I would file a compliant with the BBB (http://welcome.bbb.org/) they are mostly useless but it can't hurt, and then I would go to every online site review forum you can find a post your experience.

bocards

rusirius, If I were you I'd email that picture of you shaving.....it couldn't hurt to scare em a bit Thanks for the info, and that experience is why I am so loathe to order online....even here for something with price tag that I can not see and touch. Bo

drkbanks

Lasabar

phobicsquirrel

Wow, that really is bad. I hate dealing with stuff like that, though I can't say I've had that much problem from an online merchant. Sounds like dealing with paypal...

phobicsquirrel

You know that picture of the humi looks like the one cubancrafters make, I am thinking about getting it too.. Almost makes me think they took that pic and posted it.

rusirius