I've not had any problems with cigars I've received from c-com (insert knocking on wood). However, if something like that happened to me I would give them a call and expect they would take care of me. If not, I would be bye-bye.
I agree. In the years I have dealt with ccom I have never had a shipping issue. I have had a couple of small unrelated problems that they immediately addressed to my satisfaction. I feel sure they will take care of you.
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