Change

Alex Williams · May 2009

What (if anything) would ya'll like to see change at Cigar.com? I personally would like it if when something was "sold out" it would not appear in a search. Honestly that is pretty much it for me because it is such a well maintained website.

xmacro · May 2009

Price/quantity match? I find a lot of cigars at great prices at cigar.com, but sometimes there's other sites that have better prices/price:quantity ratios and I buy from them

zoom6zoom · May 2009

I don't have a problem with something showing as sold out, since then at least I know that it's a carried item.

Krieg · May 2009

I wish they would make some changes to the forums. For example, make it easier to post pictures, have some kind of notification when you have a PM.

Matt Marvel · May 2009

Slight changes to the forums, like PM notification and stuff. Also, maybe an easier way to browse the brands. But I really don't worry too much about it.

xmacro · May 2009

Oh yeah - just remembered; it'd be nice to have a feature to sort samplers/5-packs/boxes by price as well as brand. Alot of times, I have a spending limit and I'd like to be able to sort the boxes/5-packs by prices instead of trekking all around the site. Also, it'd be convenient if I could type in 1 or more brands, and then all the sampler packs that contain that cigar would show up.

j0z3r · May 2009

xmacro:
Price/quantity match? I find a lot of cigars at great prices at cigar.com, but sometimes there's other sites that have better prices/price:quantity ratios and I buy from them

Have you called or emailed anyone requesting this? When you order from the site, prices are set, however, I know that Tim would work with you to keep your business on Cigar.com, as would the other sales reps. If you haven't tried, then it's not really a legitimate complaint...they can't just have an entry form where you put in a "competitor" price and they automatically match it...what's to stop me from putting the "Joe's cigar shop" price of $10 for a five-pack of OpusX?

Dude Love · May 2009

jihiggs · May 2009

I agree with every one about the forum. easy to post pics, improve formatting (I shouldnt have to put "carrot br carrot" to make the text move to the next line) and there deffinately needs to be some kind of pm notification. email notification for replies to threads you subscribe to would be nice, but not needed. only real complaint I have about cigar.com is the ammount of email sent, it is a bit excessive. I was recently at a cigar club meeting and I tried to plug for cigar.com but there was a unanimous grumbling about the frequency of email from the site/sales staff.

gmill880 · May 2009

nsezell · May 2009

yeah, I always enjoy getting new emails about deals and blitzes, and the newsletter. The more I read, the more I learn...

Alex Williams · May 2009

I forgot to mention that I would like the creation of a wish list. This would allow the customer to mark items the might not have the money for at the moment and return to it later more easily. It would also be real easy to email it to your relatives for gift ideas.

kevster77 · May 2009

this may sound a bit crazy but how about free shipping on singles? maybe put a max. on singles before shipping fees are charged?

j0z3r · May 2009

That does sound a bit crazy kevster. If they were to flip your idea around a bit to where there was a minimum quantity of singles to buy before you got free shipping, then it might work. If I want just one cigar, oh and it happens to be a fairly cheap one too, let's say a Cusano P1 Cafe Robusto for $1.69...not only would Cigar.com not make any money, they would end up losing money over the shipping charges...unless they raised prices across the board to compensate.