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Puros Indios Viejo

JZJZ Everyone, Registered Users Posts: 827
I recently purchased a bundle of this cigar after seeing it as the weekend blitz.  I violated a rule I try to follow with purchasing cigars.  It is far better to purchase 1 or 2 great cigars rather than multiple alright or sub standard cigars.  Quality is more important than quantity.  The cigars that arrived were dry (no water pack) and extremely blemished.  I know cigars can have different shades, but typically they are all boxed with the same colors.  The color consistency was terrible.   There are multiple different shades throughout and several of the cigars have different shades on one stick.  I decided to fire up one of the cigars in hopes that the flavor would be atleast bearable but the taste and smell wasnt very good.  I will be attempting to infuse them to improve their flavor, otherwise they will be discarded.  Hopefully no one else made this mistake, and I certainly hope that no one has ever paid the comparison price of $144 per bundle.  (I think the price was inflated for the sale). 

Comments

  • KriegKrieg Everyone, Registered Users Posts: 5,068
    Wow, that sucks. I'd call the Ccom guys and let them know you aren't happy, I'm sure they will take care of you.
  • Alex SvensonAlex Svenson BlogAdministrator, Everyone, ForumsAdministrator, Moderator, Owners, Registered Users Posts: 1,204
    JZ:
    I recently purchased a bundle of this cigar after seeing it as the weekend blitz.  I violated a rule I try to follow with purchasing cigars.  It is far better to purchase 1 or 2 great cigars rather than multiple alright or sub standard cigars.  Quality is more important than quantity.  The cigars that arrived were dry (no water pack) and extremely blemished.  I know cigars can have different shades, but typically they are all boxed with the same colors.  The color consistency was terrible.   There are multiple different shades throughout and several of the cigars have different shades on one stick.  I decided to fire up one of the cigars in hopes that the flavor would be atleast bearable but the taste and smell wasnt very good.  I will be attempting to infuse them to improve their flavor, otherwise they will be discarded.  Hopefully no one else made this mistake, and I certainly hope that no one has ever paid the comparison price of $144 per bundle.  (I think the price was inflated for the sale). 
    JZ, please give us a call so we can make it right. We canprocess a return and refund you money.
  • j0z3rj0z3r Everyone, Registered Users Posts: 9,403
    One thing to note it that Puros Indios cigars are pretty well known for being rough looking and not very pretty. It may all be a matter of opinion, in fact I know it is, but I think they make a decent cigar, I actually thought the Viejo was decent after smoking one on Monday. Different smokes for different folks, as I like to say.
  • laker1963laker1963 Everyone, Registered Users Posts: 5,046
  • JZJZ Everyone, Registered Users Posts: 827
    Different smokes for different folks couldnt be more accurate!  I recently spoke with customer service about my purchase and was pleasantly pleased.  I will be getting a refund for my purchase and will look to buy a different set of cigars.  I really appreciate how much they care about their customers.  I will no longer do business with any other cigar retailer, Cigar.com will be my only supplier!  They stand behind their product unlike Thompson! 
  • cholmes8310cholmes8310 Everyone, Registered Users Posts: 1,585
    JZ:
    Different smokes for different folks couldnt be more accurate!  I recently spoke with customer service about my purchase and was pleasantly pleased.  I will be getting a refund for my purchase and will look to buy a different set of cigars.  I really appreciate how much they care about their customers.  I will no longer do business with any other cigar retailer, Cigar.com will be my only supplier!  They stand behind their product unlike Thompson! 
    I have yet to hear anything good about Thompson. Everybody I talk to has a negative opinion of them. Bottomline, Ccom is the best around.
  • ZAPZAP Everyone, Registered Users Posts: 164
  • JZJZ Everyone, Registered Users Posts: 827
    Thompson is terrible.  They take forever to send out your cigars, in fact they come so dry I think they hold on to them longer so they can dry out more!  This is definetly the place to make your purchases!
  • madurofanmadurofan Everyone, Registered Users Posts: 6,152
  • KriegKrieg Everyone, Registered Users Posts: 5,068
    JZ:
    Thompson is terrible.  They take forever to send out your cigars, in fact they come so dry I think they hold on to them longer so they can dry out more!  This is definetly the place to make your purchases!
    T is garbage, and they won't stop sending me thier stupid catalogs. Glad to hear Ccom made another customer! I made an order over the weekend, bought Saturday daily deal RP Vintage 90 and also bought the RP Perfect 10 sampler for $25...even though it doesn't usually qualify for free shipping like a double order of the DDeals do, they still gave me free shipping...AWESOME...it amazes me how other companies out there don't follow the simple concept Ccom has...treat your customers good and they will keep coming back.
  • j0z3rj0z3r Everyone, Registered Users Posts: 9,403
  • KriegKrieg Everyone, Registered Users Posts: 5,068
    nothing wrong w/ Rocky Patel...
  • madurofanmadurofan Everyone, Registered Users Posts: 6,152
  • j0z3rj0z3r Everyone, Registered Users Posts: 9,403
  • madurofanmadurofan Everyone, Registered Users Posts: 6,152
  • madurofanmadurofan Everyone, Registered Users Posts: 6,152
  • madurofanmadurofan Everyone, Registered Users Posts: 6,152
  • j0z3rj0z3r Everyone, Registered Users Posts: 9,403
  • laker1963laker1963 Everyone, Registered Users Posts: 5,046
  • johnnywalkerbluejohnnywalkerblue Everyone Posts: 22
    j0z3r:
    One thing to note it that Puros Indios cigars are pretty well known for being rough looking and not very pretty. It may all be a matter of opinion, in fact I know it is, but I think they make a decent cigar, I actually thought the Viejo was decent after smoking one on Monday. Different smokes for different folks, as I like to say.
    Case in point my friends, case and point!
  • laker1963laker1963 Everyone, Registered Users Posts: 5,046
  • KriegKrieg Everyone, Registered Users Posts: 5,068
  • laker1963laker1963 Everyone, Registered Users Posts: 5,046
  • KriegKrieg Everyone, Registered Users Posts: 5,068
    "johnnywalkerblueballs", now that was funny! LOL
  • SmokeRingSmokeRing Everyone, Registered Users Posts: 61
    Interesting comments, I just ordered my 3rd bundle of these (natural, Toro). I've really come to like them as an inexpensive everyday smoke. They are certianly not to be compared to an RP Sungrown or Gurkha Beauty but then that's not what they are aimed at. Fir a $2 cigar I think they are a-okay. In the bundles I've had so far I have noticed slight variations of color and I've had one that was a bit tighter draw than the rest. But over all I like the blend.
  • JZJZ Everyone, Registered Users Posts: 827
    I shutter when I see the Puros for $7 to $9 at a B & M. My bundle that I returned had some many color variations it looked camouflage!
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