Wow... this is really getting old

laker1963 · July 2009

Ok been trying all morning and only now got back on. Someone should be looking to shoot whoever is responsible. I don't want to hear about traffic overload or any other techie $hit, I just want my Cigar.COM when I push the right buttons. It is rather unnearving when I push the buttons and nothin' happens.

4bob4 · July 2009

It was working earlier this morning for me (closer to 10) but has been out from about noon til just about now.

kuzi16 · July 2009

laker1963 · July 2009

xmacro · July 2009

Oddly enough, I'm having this problem not only with Ccom, but CI and Famous Smokes/Cigar Monster as well - they all seem to keep going down

betasynn · July 2009

Shared servers, maybe? One big cigar conglomerate? This is a conspiracy theory in the works! Imagine, Elvis is really using Alex as a puppet, and Tupac and Michael Jackson are using Nessie as a boat to ship the product. Ingenious.

bigj51 · July 2009

Fourtotheflush · July 2009

Pretty sure they both run under the same parent! Same address, same web set up, same web host.

Joshua Smelko · July 2009

Hey guys, Unfortunately I am not a "techie" so I don't have any specific information as to why the site is behaving the way it is. I've read many of your posts and it is apparent most of you realize this is not a local problem. In fact, other non-tobacco related companies were also affected as well. I assure you our IT guys are working diligently, and when I say that, I mean night and day to get the site running properly and stablized. It seems when they find a fix, another error occurs, and the site goes back down. Its a string of nasty issues unfortunately and we are just as frustrated as you all are. Please bare with us as we resolve these errors. I urge you to contact our consultants to place any orders until we have the site working properly again. This most likely was a DDOS attack and doesn't affect any customer information, but disrupts the flow of traffic, jamming the servers, causing any websites involved to crash or become unstable. Here is another post released by one of our competitors describing the situation: http://www.cigar.com/cs/forums/thread/63674.aspx We appreciate your patience and guarantee the website will be up and running perfectly as soon as possible.