I went to put more distiled water into my jar and i found what looks like to me Brownish mold growing in it. Now this is jar is only about 3 months old and its name is DR. PH which is made by the Alec Bradley CO. This is my first time seeing this so i will ask the forum is this normal?
Kinda difficult to tell but it's either mold or turning color thanks to the tobacco. If a piece or fragment of of tobacco fell into it that could happen. I'd wait for some others to chime in though.
I still think Frankie peed in it, but look up the thread from DZR. There was an article mentioned where they acknowledged the problem in manufacturing.
Kinda difficult to tell but it's either mold or turning color thanks to the tobacco. If a piece or fragment of of tobacco fell into it that could happen. I'd wait for some others to chime in though.
I beleive that a piece of tobacco is what might have happened. i was shaking the jar to get a closer look at the blackish beads and saw a piece of tobacco the size of a thick eyelash.
this might be due to the jar being on the bottom of my humidor and the tray with cigars above it.
This was the quote DZR posted in the other thread.
" XIKAR has a lifetime warranty on all products including the 4oz crystal jar you purchased. The brown discoloration is not mold. Late last year, we received a bad batch of crystals, we conducted an analysis of the crystals, and with the help of the manufacturer, we came to the conclusion the crystals were burnt in the process. XIKAR has made a change in sourcing and you should not see any future problems with XIKAR humidification products. You can return the crystal jar to your local retailer or send it to XIKAR for a replacement. Always use XIKAR PG Solution to regulate 70% RH. We aplogoze for the inconvenience and thank you for the business"
I use xikar gels of various sizes in my humis and I'm pretty sure you have to use their solution exclusively. They don't usually take kindly to distilled water is what I have been told.
Maybe make the switch to PG solution only and see if it still happens. But, I'll bet it won't.
Yeah but this is a different product it is made by Alec Brandley not XIKAR but i will bring this by the shop and ask what they can do.
true but a lot of those things are produced in the same factory and branded out.
true but the directions say i have had to have used the solution and not distilled water but than again the place i got it from told me to i could use distilled water. i got some humi-sticks a couple months ago so i guess i will use them if this doesn't work out. I will stop by the shop tomorrow and ask them. for now i just filled it up and put it back in the humidor just for the night. i have also noticed the RH is kinda funky lately (up and down a couple percent).
This was the quote DZR posted in the other thread.
" XIKAR has a lifetime warranty on all products including the 4oz crystal jar you purchased. The brown discoloration is not mold. Late last year, we received a bad batch of crystals, we conducted an analysis of the crystals, and with the help of the manufacturer, we came to the conclusion the crystals were burnt in the process. XIKAR has made a change in sourcing and you should not see any future problems with XIKAR humidification products. You can return the crystal jar to your local retailer or send it to XIKAR for a replacement. Always use XIKAR PG Solution to regulate 70% RH. We aplogoze for the inconvenience and thank you for the business"
Thanks for doing all the work Shermzies lol.
I noticed mine changed in color the day after R. Kelly came over for a herf ..... weird
This was the quote DZR posted in the other thread.
" XIKAR has a lifetime warranty on all products including the 4oz crystal jar you purchased. The brown discoloration is not mold. Late last year, we received a bad batch of crystals, we conducted an analysis of the crystals, and with the help of the manufacturer, we came to the conclusion the crystals were burnt in the process. XIKAR has made a change in sourcing and you should not see any future problems with XIKAR humidification products. You can return the crystal jar to your local retailer or send it to XIKAR for a replacement. Always use XIKAR PG Solution to regulate 70% RH. We aplogoze for the inconvenience and thank you for the business"
Thanks for doing all the work Shermzies lol.
I noticed mine changed in color the day after R. Kelly came over for a herf ..... weird
I was waiting for you Bro. They started down the road of wood and tobacco so had to step in
Went to the shop i had bought the jar from and got a new one. the guy at the cashier said that they had a recall back in June. Thanks everyone for your help.
Comments
are you using Xikar PG solution? Distilled water?
wood or plastic boxes?
any mold issues anywhere else?
any odors?
what method are you using when charging them?
Wood,
No mold that i can see.
i just pour distilled water when when the beads gets below a certain line.
this might be due to the jar being on the bottom of my humidor and the tray with cigars above it.
" XIKAR has a lifetime warranty on all products including the 4oz crystal jar you purchased. The brown discoloration is not mold. Late last year, we received a bad batch of crystals, we conducted an analysis of the crystals, and with the help of the manufacturer, we came to the conclusion the crystals were burnt in the process. XIKAR has made a change in sourcing and you should not see any future problems with XIKAR humidification products. You can return the crystal jar to your local retailer or send it to XIKAR for a replacement. Always use XIKAR PG Solution to regulate 70% RH. We aplogoze for the inconvenience and thank you for the business"
Maybe make the switch to PG solution only and see if it still happens. But, I'll bet it won't.
I noticed mine changed in color the day after R. Kelly came over for a herf ..... weird
I was waiting for you Bro. They started down the road of wood and tobacco so had to step in