processing forever

wahooschock

Why do my ccom orders take so long. Can order mid week or fiday and I get no updates. Happens every time. Is it my ccard? Frustrating cause when it finally ships its quick and in good condition. Really on complaint is processing.

rsherman24

Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?

wahooschock

Doesnt seem to matter when I order they usually ship the next week. Money gone right away though.

CharlieHeis

Weird. Mine take two to three days. I place two orders this past week and one took two days and the other, three. Pretty much a standard unless the weekend comes into play.

wahooschock

The one I just ordered was friday at 230. Last time it was a Wednesday and still not till the next week.shipping is always quick. This one I even ordered directly from andy on the phone.

reggie713

rsherman24:

Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?

+1 this is exactly how I get mine!

Ken Light

def send an e-mail to a rep. if not a solution, you'll at least get a solid explanation.

First Warrior

Maybe they are all sitting around smoking cigars.

jd50ae

reggie713:

rsherman24:

Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?

+1 this is exactly how I get mine!

+1

brianetz1

wahooschock:

The one I just ordered was friday at 230. Last time it was a Wednesday and still not till the next week.shipping is always quick. This one I even ordered directly from andy on the phone.

the friday at 2:30 is understandable to not get a shipping notification until the following week, but ordering on a Wednesday and not getting anything until next week is odd.

like others i tend to get my cigars in 2-3 business days when ordering.

wahooschock

Finally shipped today...oddly no confirmation number but I dont care lol. So excited. It happens no matter when I order so I will just have to anticipate it in the future. Not giving up the discounts or customer service just cause I didn plan ahead.

brianetz1

wahooschock:

Finally shipped today...oddly no confirmation number but I dont care lol. So excited. It happens no matter when I order so I will just have to anticipate it in the future. Not giving up the discounts or customer service just cause I didn plan ahead.

you really shouldn't be upset at an order that you sent at 230 on friday not shipping until today. It hasn't even been 1 full business day yet. that is well within the acceptable shipping range of most companies.

jgibv

is anything you ordered on "back order" .... might explain why it doesnt ship right away if it's not in stock....

Ken Light:

def send an e-mail to a rep. if not a solution, you'll at least get a solid explanation.

if not, definitely do this. strange that it happens to you with every order

wahooschock

Not upset about it. Just wondered if I was the only one.

benhanks

I would highly recommend calling a rep to order. Sometimes they can give you even better prices and it helps to deal with the same person all of the time!