That is strange, Paul. Given the fact that you had the same problem with two different cigars, my guess would be that there was a humidification problem in the store's humi. Did the sticks seem moist?
Hard to say for sure, my best guess is that they were over humidified. both of these smokes generally preform very well. What did it feel like in the lounge? I've had similar problems but it's been when it's raining outside. sorry to hear that you had a bad experience, it happens sometimes
Did you mention it to any other patrons, or to an employee of the lounge? If it was an issue with their humidor, it should have been happening to others as well.
The lounge I frequent encourages customers to speak up with issues, bad burn/too tight/bad construction/etc and will offer to replace a cigar for free if it's a legitimate complaint.
Did you mention it to any other patrons, or to an employee of the lounge? If it was an issue with their humidor, it should have been happening to others as well.
The lounge I frequent encourages customers to speak up with issues, bad burn/too tight/bad construction/etc and will offer to replace a cigar for free if it's a legitimate complaint.
Sounds like humidity issue. One way to be safe is to buy a stick there, but bring a different one to smoke. I do this sometimes as many B&Ms have a higher humidity than I like, even if it isn't "over humidified" problems like that can easily happen at 70% rh.
Did you mention it to any other patrons, or to an employee of the lounge? If it was an issue with their humidor, it should have been happening to others as well.
The lounge I frequent encourages customers to speak up with issues, bad burn/too tight/bad construction/etc and will offer to replace a cigar for free if it's a legitimate complaint.
This is exactly what I would've said, as well. Don't feel gunshy about the lounge, but maybe DO have a conversation with them the next time around, explain what happened, and how you're just getting started. Under normal circumstances (if that happens again), let them know right away and I've found most places would generally replace the stick.
Hey guys
Thanks for your thoughts & suggestions on this. I *would've* felt a little bit strange about saying something to the management--being I'm such a newb & it seemed like others were enjoying their smoke--but next time, if there's a next time, I will say something.
P
Don't ever hesitate with asking us or store owners a question. A significant amount of cigar sales are to people who rarely smoke cigars at all and know very little about them. People like us on this forum are the extreme minority. Enjoy your cigar, no matter what.
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