Funny...when I work the shop, 9 out of 10 times the customer says just looking and they don't want help. 9 out of 10 customers then ask for help when I continue. It's all about the approach. I just remerched my b&m and the owner noticed a sales bump when I worked before, after this weekend we will see if the merch changes helped. I feel ya on ahole salespeople, it's not just cigars.
Great Info Kuzi,,,, Thanks,, I learned a couple of those things the hard way. and actually just learned one or two more.. I do have a couple questions, You mentioned dont ask for freebies,,I usually ask if they have any runnin deals,,i.e. buy 3 get one free and the like I'm not looking like a miser am I?? Also why when using a communal cutter (i dont) but why leave the cello on?
and another one IF Im in the company of friends my toothpick is comin out and Im gonna smoke her till she screams,,,,lol ( edit) I assume the last one about the toothpick is if im in a lounge vs a backyard bbq
quick question, is there an etiquette issue with toasting parts of your wrapper that arent burning right? ive had humidification and burn issues recently and its been causing me to toast my wrapper 4-5 times per smoke.
quick question, is there an etiquette issue with toasting parts of your wrapper that arent burning right? ive had humidification and burn issues recently and its been causing me to toast my wrapper 4-5 times per smoke.
you may need to explain a bit more. I'm not quite sure what you mean.
Nice post, Kuzi. I especially like the part that mentions buying your cigars from the B&M (as opposed to showing up with your own- a HUGE pet peeve of mine!). I must disagree about the fingernail cutter, though. I still love to do this
You should post this in 101. This is the kind of stuff I read as I lurked before I figured out how to setup and account. My two cents...it's important.
Comments